02-04-2007, 10:02am
What happens to Credit cards when you die...
This made my day…..Did it really happen in OZ.????
I didnâ€t read about it in the “Age News-paperâ€.
Are the “Banks out for every “Pennyâ€.
What happens to Credit cards when you die.
>
> Worth the read
>
> Be sure and cancel your credit cards before you die!
> This is so priceless and so easy to see happening,
> customer service, being what it is today.
>
>
>
> A lady died this past January, and ANZ bank billed her
> for February and March for their annual service
> charges on her credit card, and then added late fees
> and interest on the monthly charge.
> The balance had been $0.00, now is somewhere around
> $60.00.
>
> A family member placed a call to ANZ :
>
> Family Member:
> "I am calling to tell you that she died in January."
>
> ANZ :
> "The account was never closed and the late fees and
> charges still apply."
>
> Family Member:
> "Maybe, you should turn it over to collections."
>
> ANZ :
> "Since it is two months past due, it already has
> been."
>
> Family Member:
> So, what will they do when they find out she is dead?"
>
> ANZ :
> "Either report her account to the frauds division or
> report her to the credit bureau, maybe both!"
>
> Family Member:
> "Do you think God will be mad at her?"
>
> ANZ :
> "Excuse me?"
>
> Family Member:
> "Did you just get what I was telling you . . . the
> part about her being dead?"
>
> ANZ :
> "Sir, you'll have to speak to my supervisor."
>
> Supervisor gets on the phone:
>
> Family Member:
> "I'm calling to tell you, she died in January."
>
> ANZ :
> "The account was never closed and the late fees and
> charges still apply."
>
> Family Member:
> "You mean you want to collect from her estate?"
>
> ANZ :
> (Stammer) "Are you her lawyer?"
>
> Family Member:
> "No, I'm her great nephew."
> (Lawyer info given)
>
> ANZ :
> "Could you fax us a certificate of death?"
>
> Family Member: "Sure."
> (fax number is given)
>
> After they get the fax:
>
> ANZ :
> "Our system just isn't set up for death. I don't know
> what more I can do to help."
>
> Family Member:
> "Well, if you figure it out, great!
> If not, you could just keep billing her. I don't think
> she will care."
>
> ANZ :
> "Well, the late fees and charges do still apply."
>
> Family Member:
> "Would you like her new billing address?"
>
> ANZ :
> "That might help."
>
> Family Member:
> " Rookwood Memorial Cemetery ,
> 1249 Centenary Rd, Sydney
> Plot Number 69."
>
> ANZ :
> "Sir, that's a cemetery!"
>
> Family Member:
> "What do you do with dead people on your planet?"
> END
Thanks to Tony Armstrong for this email...lol
This made my day…..Did it really happen in OZ.????
I didnâ€t read about it in the “Age News-paperâ€.
Are the “Banks out for every “Pennyâ€.
What happens to Credit cards when you die.
>
> Worth the read
>
> Be sure and cancel your credit cards before you die!
> This is so priceless and so easy to see happening,
> customer service, being what it is today.
>
>
>
> A lady died this past January, and ANZ bank billed her
> for February and March for their annual service
> charges on her credit card, and then added late fees
> and interest on the monthly charge.
> The balance had been $0.00, now is somewhere around
> $60.00.
>
> A family member placed a call to ANZ :
>
> Family Member:
> "I am calling to tell you that she died in January."
>
> ANZ :
> "The account was never closed and the late fees and
> charges still apply."
>
> Family Member:
> "Maybe, you should turn it over to collections."
>
> ANZ :
> "Since it is two months past due, it already has
> been."
>
> Family Member:
> So, what will they do when they find out she is dead?"
>
> ANZ :
> "Either report her account to the frauds division or
> report her to the credit bureau, maybe both!"
>
> Family Member:
> "Do you think God will be mad at her?"
>
> ANZ :
> "Excuse me?"
>
> Family Member:
> "Did you just get what I was telling you . . . the
> part about her being dead?"
>
> ANZ :
> "Sir, you'll have to speak to my supervisor."
>
> Supervisor gets on the phone:
>
> Family Member:
> "I'm calling to tell you, she died in January."
>
> ANZ :
> "The account was never closed and the late fees and
> charges still apply."
>
> Family Member:
> "You mean you want to collect from her estate?"
>
> ANZ :
> (Stammer) "Are you her lawyer?"
>
> Family Member:
> "No, I'm her great nephew."
> (Lawyer info given)
>
> ANZ :
> "Could you fax us a certificate of death?"
>
> Family Member: "Sure."
> (fax number is given)
>
> After they get the fax:
>
> ANZ :
> "Our system just isn't set up for death. I don't know
> what more I can do to help."
>
> Family Member:
> "Well, if you figure it out, great!
> If not, you could just keep billing her. I don't think
> she will care."
>
> ANZ :
> "Well, the late fees and charges do still apply."
>
> Family Member:
> "Would you like her new billing address?"
>
> ANZ :
> "That might help."
>
> Family Member:
> " Rookwood Memorial Cemetery ,
> 1249 Centenary Rd, Sydney
> Plot Number 69."
>
> ANZ :
> "Sir, that's a cemetery!"
>
> Family Member:
> "What do you do with dead people on your planet?"
> END
Thanks to Tony Armstrong for this email...lol