Here is an example of a tracked parcel I sent. A simple parcel to NSW.
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Those machines are used in countries that have 3,4,5 times the population we have here in Aus and they work so i guess it all has to do wth the human element involved and blaming the tool is just an old cliche!!
Actually @wabow, without getting into an argument, a machine is only as good as it's design. And in today's world the design has to include both hardware and software.
Often a company will buy the "best" hardware but not spend the money on the boosted software or vice versa causing a breakdown in overall proficiency.
Of course in this situation everyone has to assume details as none of us really know.
The post drivers when in a hurry, will just drop the card in the LBox, then u have to go down and pick it up at the post office ?