BGW phone number?

[[UNIT]]

Hi,

Does anyone have the phone number for BGW?
I have an issue and do not wish to email them. Its not acceptable to me that you cant talk to someone about there items.

[CeeJay07]

They don't have a direct phone line...the reason they don't is to limit their overheads (by not paying someone to man the phones) and they can keep the prices a bit lower. This may not help much, but you'll probably have to do the online thing.

[big kev]

Went on there website and for the love of money i couldnt find a number ???

[09Fatboy]

Went on there website and for the love of money i couldnt find a number

they dont have a phone number but they do have a live online assistant similar to a chat room that you can communicate with during business hours , i used it the other day and the online operator answered all the questions that i had regarding a possible purchase ect

[big b]

i am having a problem with them atm.two emails sent three weeks apart and still no reply.product has been paid for.its dissapointing as i have bought alot through them and never had an issue untill now

[Rainbow7]

i am having a problem with them atm.two emails sent three weeks apart and still no reply.product has been paid for.its dissapointing as i have bought alot through them and never had an issue untill now

Really? I'm very surprised to hear that. I've bought a heap of gear off them (was there yesterday, in fact) and never had any problems at all.

Try contacting this guy: Geoffrey@bikegearwarehouse.com.au

He has helped me out before and was extremely friendly, prompt and professional about it.

[BikerBoy]

I decided never to use BGW after getting screwed around on a prior order. Bought a Yoshi exhaust, waited 9 weeks like they said it would be and it was a no show. Finaly I got an email back saying it should make Friday's delivery. I waited until thursday the following week and still nothing. It took another two weeks to be told "we have cancelled the order and re-ordered it again "it will now be a 9 week wait" WTF? just been through that already.

I got my money back!!!

In the end I bought the same exhaust from the U.S. for $380 less and had it in 10 days.

[big b]

i am having a problem with them atm.two emails sent three weeks apart and still no reply.product has been paid for.its dissapointing as i have bought alot through them and never had an issue untill now

Really? I'm very surprised to hear that. I've bought a heap of gear off them (was there yesterday, in fact) and never had any problems at all.

Try contacting this guy: Geoffrey@bikegearwarehouse.com.au

He has helped me out before and was extremely friendly, prompt and professional about it.

contacted him yday and got a reply,happy now

[Rainbow7]

In the end I bought the same exhaust from the U.S. for $380 less and had it in 10 days.

Yeah, you can't beat overseas prices for Yoshi systems. I got mine off eBay for about half of what I would've paid here. But BGW is really good for other stuff, especially if you live in Sydney, because it's an easy trip out to Narellan.

[09Fatboy]

But BGW is really good for other stuff, especially if you live in Sydney, because it's an easy trip out to Narellan.

True , i scored a new joe rocket leather race pants with a button missing for $150 normally $499 + threw in a pair of leather gloves too for free

[BikerBoy]

But BGW is really good for other stuff, especially if you live in Sydney, because it's an easy trip out to Narellan.

True , i scored a new joe rocket leather race pants with a botton missing for $150 normally $499

I hope you mean button. I'd hate to think your getting around in a pair of leather pants with the bottom missing.

[09Fatboy]

I hope you mean button. I'd hate to think your getting around in a pair of leather pants with the bottom missing.

yes BB button not bottom

lol